Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

When you purchase the device standard shipping costs are included in the listing price

Which payment methods are accepted in the Online Shop?

We accept directly the following types of credit card payments: VISA, MasterCard, American Express.
We also accept payment through PayPal.
We do not accept cash payments. To pay with cash you must use a bank wire or money order. For information on how to pay, please contact us using subject “How do I make a payment”?.

How long will delivery take?

It will usually take 2-4 weeks till you will get your order with standard shipping. But if you are in a hurry we can provide Express delivery with additional cost.

How secure is shopping in the Online Shop? Is my data protected?

We do everything to protect your data. For more information please read our Privacy Policy to familiarize yourself how we collect and store your data

How does VoxEra work

VoxEra receives GSM call/SMS converts it to VOIP and sends to VoxEra app. and you receive your call/SMS.

When you send a call/SMS VoxEra app. forwards your call to VoxEra device, the device converts it to GSM call and send to the one you call or send SMS.

DO I need to take VoxEra or any device with me during travel ?

No . You leave VoxEra at home you just need smartphone or tablet or  laptop to send and receive your calls